Terms Of Use

You must agree to the following terms and conditions to have receive referrals and have a live profile on therapists.ie

  1. A profile is for one therapist, its not permitted to add a profile for a group or clinic.
  2. You must have a LIVE therapist profile to acquire and reply to referrals.
  3. You must have a specfic time or multipe times available to be booked on your profile.
  4. You’re not permitted to share contact information or external links on the website, until after a formal booking has been made.
  5. Profiles who share external information or bypass the booking procedure will be removed and banned from the website.
  6. All pre booking: communication should be done via the internal messaging.
  7. After answering clients questions you should encourage the client to book your profile.
  8. After a booking is made and a payment completed, contact information is shared between the parties by email and or WhatsApp., you may communicate freely with the client on whatever means you see fit.
  9. Clients reach out to therapists in 2 ways...... Directly and Indirectly 
  • Directly: To your listing, either by an immediate booking or a direct message on your public listing, 
  • Indirectly: Clients fill in a specific questionnaire, this is submitted into the site, therapists with matching preferences, will be notified by email of this client or you can search manually for new referrals
  1. Fees from 1st June 2025 When a client makes a booking, the first fee is shared between the therapist and the website in the following way.

 

€35- €60 split is 70% : 30% (eg. €50 paid. €35 for therapists.ie : €15 to the therapist)

€60- €99 split is 60% : 40% (eg €70 paid. €42 for therapists.ie  : €28 to the therapist)

Above €100 Split is 50% : 50% (eg €110 paid. €55 for therapists.ie : €55 to the therapist)

Before June 2025 the full fee was charged.

  1. Booking Protection Code: you may add an access code to your booking page, which clients will need to request on the messenger before scheduling a formal booking. 
  2. Payments: all payments are processed by stripe.
  3. Payment of therapists percentage: All Therapists must have a stripe connect account to receive refunds. if you do not have an account at the time of booking, its not possible to refund the % balance. Use the link on your dashboard to create a stripe connect account. 
  4. Documentation:  it may be required to submit to us a copy of your most recent Insurance & Qualifications.

 

For more information on how the site works visit the FAQ on the Join US Page here