Terms of use for Therapists.ie
To receive referrals and maintain a live profile on Therapists.ie, you must agree to the following terms
1. Profile Requirements
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Each profile is for one individual therapist only.
Group or clinic profiles are not permitted. -
You must maintain a live profile to receive and respond to referrals.
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Your profile must include specific available times (single or multiple) for clients to book.
2. Communication Rules
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Do not share personal contact details or external links on the website before a booking is confirmed.
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Any profile that shares external contact information or bypasses the official booking system will be removed and banned.
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All pre-booking communication must take place via the internal messaging system.
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After answering a client’s questions, you should encourage them to book your profile.
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Once a booking is confirmed and payment completed, contact information will be shared between both parties via email and/or WhatsApp, and you may then communicate freely using any preferred method.
3. How Clients Connect with Therapists
Clients can contact therapists in two ways:
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Directly:
By sending a message or making a booking directly through your public listing. -
Indirectly:
By completing a client questionnaire. Therapists with matching preferences will receive an email notification or can search manually for new referrals.
4. Fees (Effective from 1 June 2025)
When a client makes a booking, the first session fee is shared between Therapists.ie and the therapist as follows:
| Fee Range | Split (Therapists.ie : Therapist) | Example |
|---|---|---|
| €35 – €69 | 70% : 30% | e.g. €50 → €35 to Therapists.ie / €15 to Therapist |
| €70 – €99 | 60% : 40% | e.g. €70 → €42 to Therapists.ie / €28 to Therapist |
| €100+ | 50% : 50% | e.g. €110 → €55 to Therapists.ie / €55 to Therapist |
Before June 2025, the full fee was retained by Therapists.ie.
5. Booking Protection Code
You may enable a Booking Protection Code on your profile.
Clients must request this code via the internal messenger before scheduling a booking.
6. Payments
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All payments are processed securely via Stripe.
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Therapists must have a Stripe Connect account to receive their percentage of the booking fee.
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If you do not have an active Stripe account at the time of booking, it will not be possible to issue your payment.
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You can create a Stripe Connect account using the link provided in your dashboard.
7. Documentation
You may be required to provide a copy of your most recent insurance policy and professional qualifications for verification purposes.
8. Additional Information
For more details on how the website works, please visit the FAQ section on the Join Us page.